Committed to Professional Service
Maple City Office Equipment is committed to meeting the ever-changing needs of our customers. This includes digital printing, image archiving, scan to e-mail, scan to file; our service department is factory trained in all these areas. As new products become available, we are constantly attending training seminars to stay ahead of the technology curve, and Canon’s technical support team backs us up.
Our service department’s philosophy is based on quality customer service and support, building strong customer relationships, and continually striving to improve. We take great pride in maintaining these values in the daily operation of our business.
Our service department’s goal is to provide a level of service that exceeds the expectations of our customers, to achieve this, we offer:
- Network & Connectivity Support
- Scheduled Preventive Maintenance
- 4 Hour On-Site Response Time
- Live Dispatch or remotely through the web
- Factory Trained Technicians with 104 Years Of Combined Service Experience
- Satisfaction Guarantee Policy
We are confident that we can service your needs in a timely manner
“Maple City Office Equipment was extremely flexible in helping us manage our machine population to reduce redundancies caused by our move.
I can honestly say that Maple City OE and their expertise in the field of office technology has been very much appreciated and I would recommend them to anyone interested in dealing with a company that is professional, courteous and committed to supporting the dynamic nature of any health-care organization.”